Ukraine crisis

If you have been affected by what is happening in Ukraine or if you are concerned about something, you can find support and information via the services and links listed below.

Ukraine Crisis Relief Fund

***Please note that this fund is currently suspended and not accepting any new applications. We will provide an update as soon as more information is available.***


A small grants fund for seafarers and their families who have been impacted by the Ukraine crisis and need immediate and urgent financial support.

Seafarer-centred organisations must apply to the fund on behalf of seafarers or their families (individual seafarers cannot apply). A seafarer-centred organisation may include but is not limited to a maritime welfare charity, maritime union, port welfare committee, ship management company or manning agent.

If you are a seafarer or family member, please contact a seafarer-centred organisation in your reach and refer them to the link below so they can apply on your behalf.

Find out more about the fund and how to apply here:

This fund is managed by ISWAN on behalf of the Seafarers International Relief Fund (SIRF).

Ukrainian / Український:


Чи вплинула на Вас криза в Україні? Чи потрібна Вам термінова фінансова допомога?

Фонд підтримки постраждалих від кризи в Україні надає малі гранти морякам та членам їх сімей.

Як отримати допомогу

Poster: English / Український


ISWAN's free, confidential, multilingual helpline for seafarers and their families, available 24 hours a day, 365 days a year. Our experienced helpline team can offer a listening ear to anyone who is worried and needs support or someone to talk to.

Yacht Crew Help:
ISWAN's free, confidential, multilingual helpline offering emotional support and a listening ear to professional yacht crew, 24 hours a day, 365 days a year.

Chat with a Chaplain:
An online messenger service by the International Christian Maritime Association (ICMA), providing 24-hour holistic and spiritual support both for seafarers and their families wishing to speak to a port chaplain.

Dedicated helpline for Ukrainian seafarers, dockers and their families: Call +48 789869377
The Polish Coordinating Committee of Maritime ITF Affiliates on FOC and POC campaigns, including all Polish Maritime Trade Unions, has created phone number dedicated especially for Ukrainian seafarers, dockers and their families. The representatives of Polish Maritime Trade Unions work 24 hours per day and 7 days per week.

Other support helplines for seafarers and their families of any nationality:
The organisations listed on this poster by the International Chamber of Shipping provide different useful services, including emotional support, and most are available 24 hours a day. International and regional helplines are available for seafarers wishing to talk to someone wherever they are in the world.

Peer-to-Peer Support Group:
Sailors' Society has created three bespoke Peer-to-Peer Support Groups for seafarers affected by the conflict in Ukraine. Two groups allow Ukrainian and Russian seafarers to speak to other crew from their own country in their own language, while a third group will be made up of seafarers from other nationalities.
Find out more:
Join via the welcoming portal:

ISWAN for Seafarers app: Download via Google Play or the App Store
Seafarers can download the ISWAN for Seafarers app for access to support from ISWAN's 24-hour helplines SeafarerHelp and Yacht Crew Help at the touch of a button. The app also offers offline access to all of ISWAN's mental and physical health resources, including self-help mental wellbeing guides.


Information for people fleeing the war in Ukraine (European Commission):
Key information about individuals' rights with regard to crossing the border into an EU country, eligibility for temporary protection and applying for international protection, as well as the rights of travel inside the European Union.

IBF Recommendations on the management of the repatriation of seafarers affected by the Russian invasion of Ukraine:

2/3/22: ‘Warlike Operations Areas’ designated in seas around Ukraine:
The Joint Negotiating Group (JNG) and the International Transport Workers’ Federation (ITF) have designated areas in the Black Sea and the Sea of Azov as ‘Warlike Operations Areas’, triggering an increased security level and other entitlements for seafarers in the war zone. Find more information about ITF Warlike and high risk areas here:

Resources from the International Christian Maritime Association (ICMA):
News and resources for seafarers from ICMA members and partners.

Advice and updates from The Shipowners' Club:
An information hub dedicated to updates from the International Group of P&I Clubs and The Shipowners' Club on the implementation of US, EU and UK sanctions, as well as practical guidance relating to crewing and any claims or legal disputes affected by or arising from the conflict.

Wilhelmsen Ukraine-Russia Port Situation Map:
A map of the latest port restrictions and updates as ports impose new restrictions and regulations on vessels and port calls (map updated up to two times per day).

IMO Maritime Knowledge Centre - Seafarers' Welfare:
Information resources for and about seafarers from the International Maritime Organization.

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