24/7 Assistance, 365 days per year.
We speak a wide range of languages.
Whatever the problem, ask SeafarerHelp.
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You're at the right place to get free help and advice. Whatever it is that's on your mind, we are here for you — all day every day.
You can talk to us in confidence about anything. Whether it's a problem with your life on the ship; life at home; a worry about health, or; you just want to talk to someone or anything else that you might want to know. If it's important to you, it's important to us.
To make communication easier we speak many languages and offer our service by telephone, email, SMS, live-chat and even by letter. We are here when you need us every hour of every day.
SeafarerHelp is a free service, available to all Seafarers and their family members, no matter where you are or where you are from. If we can't help you, we will find somebody who can.
(1) You tell us what the problem is
(2) We look at the options available to you
(3) We work with you to decide the best option
(4) You are put in contact with the people in the best position to help you, no matter where you are in the world.